HOP Closed: （rest）Japan Time
Closed on Apri. 3, 4, 10, 17, 18, 24
May. 1, 2, 8, 15, 16, 22 and 29
埼玉県に1店舗、ネット掲載商品は店頭に陳列していませんので、店頭で商品を確認したい際は事前にご予約をお願いいたします。お問合せはお気軽にお問合せ下さい。
英語対応でのお問合せはメールにてお願いをいたします。
通関にかかる費用（輸入税、付加価値税、関税手続き仲介料など）は、お客様にご負担いただいております
配送について
UPSまたはFedexにて発送します。送料はご注文依頼後に再見積もりをします。お支払い確認・クロノ24から発送指示が出ましたら3～7日以内に発送します。 弊社定休日（上記カレンダー確認）、また土日祝日は発送できません。
Please contact us anytime by e-mail.
We will check and reply during business hours.
Please allow 6 to 10 days for delivery, depending on your payment timing,
as we ship once or twice a week.
If you would like to check the products in our store, please make an appointment in advance as we do not have the products on display.
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【Please check the following before purchasing.】
All accessories are shown in the picture.
Due to the used nature of the product, the box and accessories may have odors and damage due to age and deterioration. Please refer to the condition rank and contact us for more details.
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-We ship within 3 to 6 business days after payment is confirmed. We are not able to ship on weekends, holidays, and our regular holidays.
-Shipping company is Fedex or UPS depending on the destination.
-Customers are responsible for any customs/duty fees.
-We cannot submit invoices for less than the amount sold/paid.
-We cannot ship belt straps that are subject to export restrictions under the Washington Convention (materials such as crocodile). They will be removed and shipped separately.
-We have inspected/maintained the watch according to our standards before posting it on the site.
1- For automatic and hand-wound watches, we allow +/- 20 seconds difference between the day of the week and the day of the month, measured by WITSCHI machines. Depending on the model, +/- 30 seconds may be acceptable. *Special models such as spring drive watches are different.
2-Quartz (battery) watches are purchased second-hand, so we cannot tell how long the battery has been replaced. The battery will be a monitor battery.
-We do not provide our own warranty/repair warranty for watches shipped outside of Japan.
-We do offer a 14-day return and money-back guarantee with Chrono24 Trust Service and Escrow Service. However, we do not accept returns of watches that have been used. The customer is responsible for the cost of returning the watch.
-If an item is missing or has been changed since before delivery at the time of return, the refund may be reduced.
-If the customer refuses to receive the watch after it has been shipped, the return shipping costs will be deducted from the refund.
Thank you.
