Timepiece Bank

Trusted Seller
Number of recommendations from other Chrono24 dealers: 5
Watches sold with Buyer Protection: 2057

4.8 out of 5 stars  |  Reviews: 1294

Detailed explanation of ratings 

 4.9 Shipping
 4.9 Item description
 4.8 Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by TC from on 16. April 2024


Jaeger-LeCoultre Jaeger-LeCoultre Steel Bracelet

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you, TPB

Older than 30 days

Review by Tom D. from on 29. January 2024


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you,

Review by Vitalijs D. from on 29. January 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you, TPB

Review by Gianluca M. from on 28. December 2023


Franck Muller ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Problema rilevato sulla descrizione del cinturino e le misure,per il resto serietà indiscutibile.

Dealer's comment:

Dear Sir, Thank you for taking the time to review your transaction with us. Our sincere apologies again for the small error in our ad, it has now been rectified. Kind regards

Review by Cosmin G. from on 11. December 2023


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good ittem!The shipping a little bit overpriced

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you, TPB

Order canceled

Review by Gérard B. from on 30. October 2023


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Thank you for taking the time to review us. Kind regards TPB

Review by Benoit G. from on 02. October 2023


Omega ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

-

Dealer's comment:

Bonjour Monsieur, Encore félicitations avec votre achat! Cordialement, TPB

Review by Dirk K. from on 30. August 2023


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Uhr und Versand ok, keine Bedienungsanleitung und Uhrenbox wie abgebildet, auch keine Nachliefern. Schade, trübt den eigentlich guten Eindruck.

Dealer's comment:

Dear Sir, Congratulations on your great purchase and thank you for taking the time to write about our latest transaction. We understand that the warranty card, manual and box were not as shown on the picture, for which we apologised. The good news is that you received the new box, new warranty card with QR code and the new manual as per standard delivered by Breitling since 2021. All newer Breitling watches receive this new blue warranty card with the small booklet attached to it in the smaller blue box with travel pouch, Breitling does not give out any more paper editions of the papers and manuals. Enjoy your new watch! Best regards TPB

Review by Matthew C. from on 09. June 2023


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch was dirty when it arrived and needed to be wiped over, despite it saying it was ‘new’. The label under the watch was faded so you couldn’t see the numbers so this has obviously been handled a lot. After a clean it was fine but I did expect it to be crystal clean so it does make me think the dealer wasn’t that bothered.

Dealer's comment:

Dear Sir, Congratulations on your purchase of this entirely new sold out Panerai model at a large discount from the official retail price and thank you for taking the time to review your most recent transaction with us. Our team is committed to providing high-quality products and a seamless shopping experience, which is why we are very surprised to read your comments. We appreciate your feedback and will take action to prevent similar occurrences. Best regards TPB

Review by jerome D. from on 16. May 2023


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Bonjour Monsieur, Encore félicitations avec votre achat! Cordialement, TPB

Review by Andreas P. from on 15. May 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Äussere Verpackung beschädigt. Nach etwas hin und her gelöst.

Dealer's comment:

Dear Sir, Thank you for taking the time to write a review regarding your latest transactions. First of all we would like to congratulate you with the recent purchase of this beautiful second hand Omega watch. We understand that the outdoor packaging of your watch box had some minor dents, which is unfortunately not insurmountable, when buying a second hand watch. Moreover we would like to point out that the outer box was not part of your original purchase, and it was neither noted on the ad, or seen on any of the pictures. When you notified us that you were unhappy with the state, we agreed to change the outer box for you, even though the outer box was an additional service from our part. Best regards

Review by Christian K. from on 11. May 2023


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Bis auf den Versand (von Drittdienstleister mangelhaft durchgeführt) alles bestens!

Dealer's comment:

Dear Sir, Again congratulations on your fantastic purchase and glad to read the watch reached you this fast (Next day delivery before 12!). We totally agree that it is not acceptable that DHL did not deliver the watch to you in person, but instead just delivered the parcel to your building. We have contractual agreement with them that they have to deliver to a person, but apparently sometimes these agreements are not implemented properly. We have therefor filed a complaint about the delivery with DHL and will keep you posted on this. Kind regards,

Review by Gianmarco G. from on 07. April 2023


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you, TPB

Review by Ramon P. from on 23. March 2023


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you, TPB

Review by S.W. from on 13. March 2023


Tudor ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you, TPB

Order canceled

Review by Hannes G. from on 13. February 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Thank you for taking the time to leave us a review. Best regards TPB

Review by Kenneth K. from on 30. January 2023


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Everything was in order and as expected.

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you, TPB

Review by Thierry C. from on 03. January 2023


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Le coffret/la boite (IWC) était dégradée sur un angle (avant l'expédition) et présentait qlqs salissures : j'aurais apprécié à minima être prévenu plutôt que de le constater au déballage. Le vendeur en a convenu et m'a proposé de la lui renvoyer : à qlqs jours de Noël, c'était impensable... Tout le reste était conforme, je reste très satisfait.

Dealer's comment:

Bonjour Monsieur, Merci pour avoir pris le temps de laisser votre avis sur notre transaction. Nous sommes très content de voir que vous avez bien reçu la montre si vite. Malheureusement la qualité de l’emballage d’origine IWC n’était pas à ce que vous vous attendiez. Cordialement

Review by HM from on 05. December 2022


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Sehr angenehmer Kontakt und zuverlässiger Verkäufer. Schneller Versand mit DHL. Leider stellt DHL auch Uhren einfach ohne Unterschrift vor der Haustür ab. Aber dafür kann der Verkäufer nichts. Die Uhr hatte einen kleinen Kratzer auf der Luenette, welchen ich nicht erwartet habe. Aber nach ein paar Minuten polieren war dieser auch verschwunden. Somit ist alles ok!

Dealer's comment:

Dear Sir, Congratulations on your watch purchase and thank you for taking the time to review your transaction with us. We have reported the issue regarding the delivery to DHL, as the delivery needs to be made in person, and this is not acceptable. Best regards TPB

Review by Sjaak from on 03. November 2022


Anonimo ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

We had a hick up during the ordering process/shipping charge. More a miscommunication. Dealer is sincere, product was as described.

Dealer's comment:

Dear Sir, Thank you for taking the time to write a review on the purchase that you made with us. We are happy to see that the item has reached you in good condition and that you are happy with your purchase. We are somewhat confused about the 3 star rating on the communication. The offer we made to you on the day of your request, remained unanswered. The new offer that you made a week later, was replied to instantly and the shipping was done the day of your payment reception. We are convinced that the approval of your first offer had unluckily reached your spam folder, whereas it remained unanswered. Best regards TPB

Order canceled

Review by Andrea N. from on 17. October 2022


Zenith ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Thank you for your kind review Best regards TPB

Review by Bernd S. from on 09. August 2022


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Dear Sir, Congratulations again on your great purchase! Thank you

Review by Christian E. from on 11. July 2022


Hermès ...

Shipping
Item description

Buyer's comment:

Bonjour, Montre très propre.. Mais il y a eu « 2 GROS PROBLÈMES » Le premier la montre ne fonctionne pas, pas du tout , elle est actuellement en révision chez HERMES… Et, Dans les papiers fournis, les feuillets les plus important ont été arrachés, à savoir Garantie internationale, et, La certification de la montre avec sont numéro de série… Vous comprenez, j’ose espérer mon total mécontentement…!!!

Dealer's comment:

Bonjour Monsieur, Merci pour avoir pris le temps de nous laisser votre avis. Nous sommes déçu de lire que votre montre ne fonctionne pas et nous sommes étonnés que vous n’avez pas pris contact avec nous quand vous avez constaté que la montre ne fonctionnait pas. Concernant le document de garantie et certificat d’origine, la feuille pour le client a été arrachée par accident. Cette feuille vous sera envoyée par DHL et nous vous envoyons le code de suivi. Nous nous excusons pour cet erreur. Cordialement TPB

Review by France A. from on 29. June 2022


Hublot ...

Shipping
Item description
Communication

Buyer's comment:

Le produit a été envoyé en garentie. Le chrono n'est pas fonctionnel.

Dealer's comment:

Bonjour Monsieur, Merci d’avoir pris le temps de laisser votre avis sur l’achat de votre nouvelle montre Hublot. Nous sommes déçu de lire que le chronograph ne fonctionnait pas quand vous avez reçu la montre. Surtout car nous avons reçu la montre du revendeur officiel Hublot le jour avant la date l’expedition à vous, comme vous pouvez voir sur la garantie officielle Hublot, qui est daté la veille. Malheureusement cela arrive de temps en temps chez toutes les marques de montres, que même les montres totalement neuves sortent de la production avec un défaut lié au fonctionnement du mouvement (qui est fort raffiné). Ceci est notamment la raison pour laquelle les marques offrent des garanties de plusieurs années. Le problème de votre montre sera résolu sous la garantie mondiale de Hublot, sans frais pour vous. Nous restons de toute façon a votre disposition pour des questions. Cordialement,

Review by Michel V. from on 28. April 2022


Blancpain ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Levering en horloge komen in het geheel overeen met de advertentie en omschrijving. Snelle levering.

Review by Bernhard S. from on 06. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Kommunikation und Verkauf lief recht schleppend, hat alles etwas zu lange gedauert. Das Ergebnis war allerdings zu meiner 100%igen Zufriedenheit.

Review by christian r. from on 17. January 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Bis auf den DHL Versender, der das Paket einfach vor die Haustür stellte ohne eine Unterschrift zu machen ist die Uhr ein Traum . Gut das ich es bemerkte als ich den Kurier entdeckte und gleich zur Tür ging. War aber schon weg

Order canceled

Review by Anthony B. from on 24. November 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Un petit peu lent niveau réactivité ce qui fait que j’ai finalisé mon achat avec un autre vendeur

Review by Sarah L. from on 12. November 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Marchandise parfaite Réponse automatique à une demande spécifique Livraison inadmissible : dépose du paquet devant la porte d’entrée au vu et au su de tout le monde car il n’y avait personne dans la maison ! Pas un appel de la part du transporteur pour avertir de son passage !

Review by Nico H. from on 12. November 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Uhr top, Unterlagen und Box komplett! Bilder des Händlers stimmten nicht zu 100% - Glasboden abgebildet bei einer Uhr die keinen hat…. Paketbote hat das Päckchen einfach vor die Tür gestellt…