110,000 purchases with an "excellent" rating worldwide

Relojes Exclusivos

Trusted Seller since 2008
Number of recommendations from other Chrono24 dealers: 3
Watches sold with Buyer Protection: 2580

4.8 out of 5 stars  |  Reviews: 1,317

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.8
Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Iskander R. from on 07. May 2022


Seiko Prospex Solar

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Frédéric T. from on 27. April 2022


TAG Heuer Carrera Calibre 5 Day-Date

Buyer recommends this dealer

Communication

Buyer's comment:

Did the right thing, but they could be me more friendly.

Dealer's comment:

You cancelled the purchase after having paid and with the package ready to be shipped. We told you to write to Chrono24 for it. Sorry for not sending you a thank you message.

Review by Veljko N. from on 26. April 2022


Seiko Presage Star Bar Cocktail Ltd. Ed.

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

We assume that the rating of the shipment is for the courier, not for us. Anyway, it hit Easter during the shipment and you also changed the delivery address, which delayed the shipment even more.

Older than 30 days

Review by Albert C. from on 07. April 2022


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Hans Joergen W. from on 29. March 2022


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Jérémy E. from on 18. March 2022


CIGA Design ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Eric W. from on 20. February 2022


JeanRichard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Sorry but something mixed up in the shipment of watch to Austria . It finally arrived through the mail. Thanks for the digital clock, Watch works perfectly.

Dealer's comment:

Sorry but something mixed up in the shipment of watch to Austria . It finally arrived through the mail. Thanks for the digital clock, Watch works perfectly. We apologize for the delay in shipping, even though is the full responsibility of the courier and which has also greatly affected us due to the risk of loss and the delay in collecting payment for the sale. We do not understand your rating: We shipped the package immediately and the packaging was perfect - the delay is not our fault - and we promptly communicated all the incidents that occurred in the shipment. Enjoy the watch.

Review by Lars E. from on 14. February 2022


Mido ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Emilio B. from on 30. January 2022


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Alexander V. from on 25. January 2022


Spinnaker ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by NICOLAS P. from on 15. January 2022


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch as expected. Good communication at start but i asked for an expedition delay. i have been answered yes but watch has been posted straight away. In the end a neighboor got it, thought it was lost, and got it today ... 2 weeks delay. Aside packaging was nice and sturdy. thank you anyway.

Dealer's comment:

Our apologies for forgetting (in the midst of Christmas orders) to ship a few days later (we are very fast). In any case, you could also have asked the courier to leave the package at a delivery point to pick it up when you return from vacation. You had the tracking number to know who the package was delivered to. You have to know the resources to follow the package at all times, although, if it had been lost, we are the ones who assume the cost, not you. You could also have contacted us and you didn't.

Review by Eric W. from on 14. January 2022


Doxa ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Doxa Uhr ist in Ordnung sehr schnell Geliefert.

Dealer's comment:

Many thanks.

Review by Heinz W. from on 12. January 2022


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Paul U. from on 05. January 2022


Spinnaker ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Shipping and packaging were great from the dealers side, though there were some issues with UPS

Dealer's comment:

Please don't rate us low for courier issues, which are totally out of our control. It is very clear in the recommendations of Chrono24. On the other hand, taking 3 working days from Spain to Finland with Christmas in between does not seem like a bad service. At the moment we cannot ship watches by email. Thank you for encouraging us to improve.

Review by Brad C. from on 04. January 2022


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I was a little disappointed that after payment, shipment was not made straight away. The delay in a week, meant the watch did not arrive before Christmas. This was purchased as a gift

Dealer's comment:

El paquete se envió inmediatamente por UPS Express Saver (entrega en 2 días laborables). La demora se produjo debido a las aduanas de tu país. No nos culpes de lo que no somos responsables. Califica a UPS y a las aduanas de Australia en sus respectivos foros. Te has equivocado al 100%.

Review by Alfio B. from on 30. December 2021


Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It was pictured separately back and front in Spanish and I mistook it for 2 pieces instead of one, but my mistake was understood and speedily corrected thsnk you. I will buy from you again

Dealer's comment:

In addition of what you see in the picture, the description says verbatim "The picture is of both sides of the same strap. The price is for a single strap (the watch has two straps)." Do not make us guilty of not having read what is clearly written.

Review by Klaus Dieter B. from on 28. December 2021


Zeppelin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Nicola H. from on 25. December 2021


Junkers ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Benoît R. from on 07. December 2021


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Vincent V. from on 17. November 2021


Citizen ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Juste dommage que cette, superbe, montre vendue depuis l'Espagne comme neuve en Novembre 2021 provienne, ainsi qu'en atteste le tampon de la garantie daté de Mai 2021, d'un achat à la boutique "Outlet" de Citizen aux US... Du fait de la provenance quelques problèmes pour la mise à l'heure auto et AUCUN papier joint à la montre à part le coupon du magasin d'usine US...

Dealer's comment:

The "problem" (or advantage) is that the watch is a special edition exclusively for the USA and that it is not marketed in Europe ... of course the guarantee is stamped in the USA and the date of the same cannot be the same as the sale. This model comes without an instruction manual (ecological easements) and can be downloaded directly from the Citizen website. Thanks for your purchase.

Review by Asen N. from on 17. November 2021


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

everything with the watch was OK but the shipping was made a week after my payment and it took another 10 days to arrive.

Dealer's comment:

The shipment was made the next business day after payment (payment on October 29, Friday and shipment on November 2 (November first was a holiday -). The shipment took 5 business days to arrive by UPS from Spain to Bulgaria and the delivery took 3 days because, according to UPS, you were not at home and we had to write than you call UPS. It is not fair that you hold us responsible for what we cannot control, much less your own negligence. WE ALWAYS SHIP IN 24 HOURS.

Review by Dimitrios A. from on 08. November 2021


Spinnaker ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by ELIAS R. from on 07. November 2021


Bulova ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by kevin tomas G. from on 13. October 2021


Spinnaker ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Hacı Sergen Ç. from on 30. September 2021


Zeppelin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

The shipment was made by UPS Saver 2 days. The delivery was delayed 9 days because you commissioned the import procedures from a broker outside UPS. A shame to have paid an express delivery for that.

Review by Hacı Sergen Ç. from on 30. September 2021


Junkers ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

The shipment was made by UPS Saver 2 days. The delivery was delayed 9 days because you commissioned the import procedures from a broker outside UPS. A shame to have paid an express delivery for that.

Review by Jordi R. from on 24. September 2021


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Frano J. from on 09. September 2021


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Sve je ok.

Review by GIACOMO S. from on 25. August 2021


Junkers ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

orologio perfetto spedizione nei tempi previsti confezione ok mi è risiultato complicato rispondere ad una loro richiesta per mancanza di email certe per interagire . comunque venditore affidabilissimo ed ottimo prezzo

Dealer's comment:

Lo sentimos mucho, pero es Chrono24 quien oculta las direcciones de email. Deberías de haber contactado a través del chat de Chrono24.

Review by Michael G. from on 23. August 2021


Orient ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

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